Terms of Service

Tempo AI is an AI training coach for endurance athletes. These terms set out the rules for using the service. By creating an account or using Tempo AI, you agree to them. We’ve kept them as plain as we reasonably can.

1. Acceptance of these terms

By creating a Tempo AI account, signing in, or otherwise using the service, you agree to these Terms of Service and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the service.

In these terms, “Tempo AI”, “we”, “us”, and “our” refer to Tempo AI, the operator of the service. “You” means the person using the service through an account.

2. Eligibility and your account

You must be at least 16 years old to use Tempo AI. By using the service you confirm that you meet this age requirement and that you have the legal capacity to enter into these terms.

You are responsible for keeping your sign-in credentials secure, along with any third-party credentials we hold on your behalf (such as your intervals.icu API key or OAuth token, and your Strava OAuth access and refresh tokens). Tell us promptly if you suspect unauthorised use of your account by emailing karl.zard@tempoai.fit.

You agree to provide accurate information when creating and using your account, and to keep it reasonably up to date. One account per person.

3. What Tempo AI is (and isn’t)

Tempo AI is a software service that:

• Syncs your training data from intervals.icu, Strava, or Garmin, and your recovery, sleep, and workout data from WHOOP, with your authorisation;
• Displays your training history, planned workouts, and analytics; and
• Provides an AI coach (powered by Anthropic’s Claude models) that you can chat with, and that can propose changes to your training plan for you to review and apply.

Tempo AI is not a healthcare service, a medical device, a substitute for a qualified human coach, doctor, physiotherapist, or registered dietitian, or an emergency-response service.

4. AI coaching is not medical advice

The AI coach can be wrong. It can misread your data, miss context, or generate confidently-worded guidance that is unsuitable for your situation. You should not act on any suggestion in a way that could harm you without using your own judgement and, where appropriate, the advice of a qualified professional who actually examines you.

Always consult a qualified healthcare professional before starting, changing, or stopping a training plan; before training through pain, illness, injury, or pregnancy; and any time you experience symptoms (such as chest pain, shortness of breath, dizziness, or unexplained fatigue) that could indicate a medical issue. If you think you may have a medical emergency, call your local emergency number immediately.

5. Training risk,you accept it

Endurance training (running, cycling, swimming, resistance work, racing) carries inherent physical risk, including injury, illness, and in rare cases death. You acknowledge and accept this risk. You are solely responsible for:

• Deciding whether you are fit to train and whether any individual session is appropriate for you;
• Adapting or skipping any workout, target zone, intensity, volume, or proposal generated by the AI coach if it does not match your condition, environment, or capability;
• The safety of your equipment and your training environment (open water, traffic, weather, altitude, heat); and
• Following any limits set by your doctor or other professionals who actually examine you.

6. Acceptable use

You agree not to:

• Use the service to violate any applicable law or the rights of any other person;
• Attempt to access another user’s account or data, or to bypass our authentication, row-level security, or rate limits;
• Probe, scan, attack, reverse-engineer, decompile, or otherwise interfere with the service or its underlying infrastructure (including our hosting and AI providers) beyond use intended by the app;
• Use the service to send spam, malware, or any content that is illegal, harassing, defamatory, or that infringes someone else’s intellectual property;
• Use automated tools, scraping, or AI agents to access the service in ways that materially increase our infrastructure or AI-provider costs beyond ordinary personal use; or
• Resell, sublicense, or commercialise the service or its outputs without our prior written permission.

7. Your content and our software

Your content stays yours. The training data, profile information, race plans, and chat messages you enter or sync into Tempo AI remain your data. You grant us a limited, worldwide, royalty-free licence to host, store, process, and display that content solely to operate the service for you,including transmitting the relevant slice to Anthropic to generate the AI coach’s replies, as described in the Privacy Policy.

Our software stays ours. Tempo AI (including the application, source code, design, brand, and AI coach prompts) is owned by us or our licensors and is protected by intellectual-property laws. These terms do not grant you any right to use our trademarks or to copy, modify, or distribute the software.

AI outputs. The text the AI coach generates in response to your messages is produced for you and may be used by you for personal training purposes. We make no representation that AI-generated output is unique to you, accurate, or fit for any particular purpose.

8. Third-party services

The service depends on third parties, including Supabase (hosting and database), intervals.icu (training-data source), Strava (training-data source), Garmin (training- and recovery-data source), WHOOP (recovery-, sleep-, and workout-data source), and Anthropic (Claude API for the AI coach). Your use of each is subject to that provider’s own terms and privacy policy.

8.1 Strava

When you connect your Strava account to Tempo AI, you authorise us to read your Strava activity and profile data on your behalf. By connecting Strava you confirm that you have read and agree to be bound by Strava’s Terms of Service and Strava’s API Agreement, and that you will use Tempo AI in a manner consistent with those terms.

Tempo AI represents to you (and to Strava) that we will:

• Use Strava data solely to provide you with personalised training analysis and AI-coaching responses;
• Not sell, rent, or otherwise transfer your Strava data to any third party for advertising, profiling, or any purpose other than operating the service for you;
• Not use Strava data to train, fine-tune, or otherwise improve any machine-learning model (including large language models), and not share Strava data across athletes;
• Not modify, misrepresent, or aggregate Strava metric values when they are displayed back to you; and
• Delete your stored Strava credentials immediately when you disconnect Strava from Settings, and delete the activity history we imported from Strava when you additionally request that in Settings or by deleting your account.

8.2 Garmin

Direct Garmin Connect connectivity is being rolled out. When you connect your Garmin account to Tempo AI, you authorise us to read your Garmin training and recovery data on your behalf. By connecting Garmin you confirm that you have read and agree to Garmin’s applicable terms, and that you will use Tempo AI in a manner consistent with them.

Tempo AI represents to you (and to Garmin) that we will:

• Access your Garmin data only after you authorise it via OAuth, and use it solely to provide you with personalised training analysis and AI-coaching responses;
• Request only the data our coaching features need — activity and workout data, and, from Garmin’s Health API, only resting heart rate, heart-rate variability (HRV), and sleep duration;
• Not sell, rent, or otherwise transfer your Garmin data to any third party for advertising, profiling, or any purpose other than operating the service for you;
• Not use Garmin data to train, fine-tune, or otherwise improve any machine-learning model (including large language models), and not share Garmin data across athletes;
• Handle your Garmin data with your prior consent and in compliance with applicable data-protection laws; and
• Delete your stored Garmin credentials immediately when you disconnect Garmin from Settings, delete the activity history we imported from Garmin when you request that in Settings or by deleting your account, and honour Garmin’s user deregistration and deletion signals.

8.3 WHOOP

When you connect your WHOOP account to Tempo AI, you authorise us to read your WHOOP recovery, sleep, workout, body-measurement, and basic profile data on your behalf. You authorise the connection on WHOOP’s own site via OAuth — we never see your WHOOP password. By connecting WHOOP you confirm that you have read and agree to WHOOP’s applicable terms, including WHOOP’s API Terms of Use, and that you will use Tempo AI in a manner consistent with them.

Tempo AI represents to you (and to WHOOP) that we will:

• Access your WHOOP data only after you authorise it via OAuth, and use it on a read-only basis solely to provide you with personalised training analysis and AI-coaching responses;
• Not sell, rent, sublicense, or otherwise transfer your WHOOP data to any third party for advertising, profiling, or any purpose other than operating the service for you;
• Not use WHOOP data to train, fine-tune, or otherwise improve any machine-learning model (including large language models), and not share WHOOP data across athletes;
• Delete all WHOOP-sourced data we hold for you immediately and automatically when you disconnect WHOOP from Settings, when you delete your account, or when your access to the service is terminated, and revoke our access token at WHOOP at the same time; and
• Not use the WHOOP name, logo, or brand without WHOOP’s permission.

WHOOP is a trademark of WHOOP, Inc. Tempo AI is an independent product and is not affiliated with, endorsed by, or sponsored by WHOOP.

If any of these providers changes, restricts, or terminates the access we rely on, parts of the service may stop working. We will use reasonable efforts to restore equivalent functionality but cannot guarantee that we can.

9. Fees, suspension, and termination

Fees. Tempo AI may offer free and paid tiers. If we introduce paid plans, we will update these terms and present the price, billing cycle, and cancellation rules before you sign up for one. You will only be charged for a paid plan after you explicitly agree to its terms.

You can leave at any time. You can delete your account from inside the app (Settings → Danger zone → Delete account). This immediately and permanently removes the personal data we hold about you, as described in the Privacy Policy.

We may suspend or terminate access if you breach these terms, if your use puts the service or other users at risk, or if required by law. Where reasonable, we will give you notice and a chance to fix the problem first.

We may also discontinue the service. We may shut down or materially change the service at any time. If we do, we will give you reasonable advance notice in the app or by email where possible, and you will continue to be able to export or delete your data until the service ends.

10. Disclaimers and limitation of liability

The service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of training advice, uninterrupted operation, or error-free performance. We do not warrant that the AI coach’s output is correct, complete, safe, or suitable for you.

To the maximum extent permitted by applicable law, in no event will Tempo AI (or its operator, contributors, or licensors) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, training time, race results, or substitute services, arising out of or in connection with the service or these terms, even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to the service or these terms is limited to the greater of (a) the total fees you have paid to us for the service in the twelve (12) months immediately preceding the event giving rise to the liability, or (b) USD 100.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including (where applicable) liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

11. Indemnity

You agree to indemnify and hold harmless Tempo AI, its operator, contributors, and licensors from and against any claims, losses, damages, and reasonable expenses (including legal fees) arising out of (a) your use of the service in breach of these terms or applicable law, (b) content you submit to the service that infringes someone else’s rights, or (c) your decision to act on any AI-generated suggestion in a way that causes injury, loss, or damage to you or any third party.

12. Governing law and disputes

These terms are governed by the laws of the Lebanese Republic, without regard to its conflict-of-laws rules. The competent courts of Beirut, Lebanon have exclusive jurisdiction over any dispute arising out of or relating to these terms or the service, except that either party may seek interim or injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

If you are a consumer located in a jurisdiction whose law gives you mandatory rights that cannot be waived by agreement, nothing in this section removes those rights.

13. Changes to these terms

We may update these terms from time to time. If we make material changes, we will update the “Last updated” date at the top and, where appropriate, notify you in the app or by email before the changes take effect. Your continued use of the service after the effective date of the updated terms constitutes your acceptance of them. If you do not agree, please delete your account as described above.